Frequent disconnections or lag spikes
If you're getting frequent disconnections or lag spikes, try a few different Pingzapper servers by editing your game profile (right click and choose edit) and select "manual server selection".
As a general rule, using a Pingzapper server closest to the game server will give the best performance while using a Pingzapper server closest to your own location increase stability.
If you notice you're having issues on more than one Pingzapper server, there might be a deeper network issue. In this case, you may want to try a network test.
Other common issues
- How to start the free trial? New account is inactive
- No effect on ping in games
- Unable to connect in game when Pingzapper is on
- Frequent disconnections or lag spikes
- Performing a network test
- What are the trial limitations?
- Unable to play DotA2 with Pingzapper
- Clean reinstallation of Pingzapper
Still having issues?Contact us