Knowledgebase

Performing a network test

Make sure you run this test while you play if possible for the best accuracy

First download WinMTR as it can tell where the issues happen along the route.

http://winmtr.net/download-winmtr/

Extract and run the program. In the host field type the hostname of the server you are playing on and press enter.

e.g. la1.pingzapper.com

List of server hostnames can be found at:

https://pingzapper.com/servers/hostnames

Let the test run for about 15 to 30 minutes when you are having network issues or until you get disconnected and submit the results by contacting us.