Knowledgebase
Clean reinstallation of Pingzapper
Doing a clean reinstallation of Pingzapper may help with certain rare issues.
- Quit Pingzapper (check windows task tray on the bottom right).
- Uninstall Pingzapper from control panel
- Restart your computer (important!)
- Download the latest version of Pingzapper again
- Reinstall Pingzapper with the latest installer
Other common issues
- How to start the free trial? New account is inactive
- No effect on ping in games
- Unable to connect in game when Pingzapper is on
- Frequent disconnections or lag spikes
- Performing a network test
- What are the trial limitations?
- Unable to play DotA2 with Pingzapper
- Clean reinstallation of Pingzapper
Still having issues?
Contact us